How to change my email address

If you need to update your email address, you can do so either through the mobile app or the Driversnote website.

Remember, unlike some services, even though your email address is also your username, it can easily be changed, so you certainly don’t need to create a new account! 


You can change the email address whenever you need to, and you will only need access to the new address, not the old one. So if your old email becomes unavailable (for instance, if you change jobs) you can still access your account and change the email to a new address.

Please note: the email that you are trying to change to cannot be an account that already exists with Driversnote.

In this article

Change your email address on the website

First, make sure that you have signed in to your account on the Driversnote website. Then:

  1. Go to Your account -> Edit account 

  2. Type in the new email address in the Email field

  3. Click Save

4. Go to your email and find the confirmation we have sent.

The message you get on the web that lets you know the change has been actioned.

You will find this in your email. Click the link to confirm the change.

All done!


Change your email address in the mobile app


  1. Go to Settings -> Your account


  2. Type in the new email address in the appropriate field


  3. Scroll down and tap Save