How to: find and download invoices

At any time you can access your invoices online in your subscription details and view or download any invoice you have paid, past or present.

If you log in to your subscription page and scroll down to the bottom of the page, you will see your invoices under Billing history. The most recent 3 invoices will be visible:

Click on Show all to see the rest.

The View link will open a PDF file of your invoice for that payment and you can view, print or save that file.

Invoices will always be available in your subscription page above, even if you end your paid subscription. As long as your account is open these invoices will be visible.

If you see extra charges on your invoice, this can be for the VAT charged on your payment, or it may be an International Transaction fee that some banks charge for overseas payments, such as ours. We certainly do not see any of this fee, but unfortunately, we cannot do anything to change it either.

Why are there extra charges on my subscription fee and invoice?

In some countries, we’re required to add sales tax (VAT, or GST in Australia) to the subscription. Certain banks might also add international transaction fees to your bill. You will be charged in your local currency (US, UK, CA, AU, DK, EU), but some specific card issuers can sometimes charge this fee unless it’s been waived. That can typically be up to 3% of the total cost.

I have an Apple in app subscription - where is my invoice?

If your iPhone has an in app subscription for our app through Apple, you will not see your invoices in the above method. Instead, you can find them in your Apple ID settings:

Go to your iPhone settings and open your Apple ID (at the top of Settings)
Tap Media & Purchases, then View Account
Tap Purchase History
From here, you will see your various Apple in app purchases, which will include your Driversnote purchase.
Note: Sometimes they are included in a single payment with other in app purchases made at the same time, but they should still be listed separately here. You will find the relevant invoices if you tap on any payment and you can resend the receipt to your email.