How to: Sign up and sign in with SSO for your Driversnote Team (Member)

This guide is for team members who need to join a Driversnote team that uses Single Sign-on (SSO) for their team setup and account authorisation. If you are an Organisation Admin that needs to setup your team with SSO, we have a guide aimed at your needs.

If your organization uses Single Sign-On (SSO), you’ll sign in to Driversnote using your company account instead of a password.

Learn how to join your team and log in to Driversnote using SSO on web and mobile.

What is Single Sign-On?

Single Sign-On (SSO) lets you access Driversnote using your organization’s login system (for example Microsoft, Google, or Okta).

With SSO:

You don’t need a separate Driversnote password
You sign in using your company email and credentials
Your organization manages access centrally

Joining your team with SSO (first-time setup)

Your team admin will send you a secure Driversnote SSO signup link. This link is required to join your organization.

How to join

Open the secure signup link from your admin
Click ‘Join team’ on the Driversnote team invite screen
You’ll be redirected to your organization’s login page
Sign in using your company credentials
Return to Driversnote and finish the sign up flow

Once you’ve completed these steps, your Driversnote account will be created and connected to your organization.

Signing in with SSO

After you’ve joined the team, you’ll always sign in using SSO.

On web and mobile

Go to the Driversnote login screen
Select Log in with SSO
Enter your work email address
You’ll be redirected to your organization’s login page
Sign in with your company credentials

After successful authentication, you’ll be logged in automatically.

💡 Tip: In some cases, your email address may already be filled in for you.

Common Questions

Q: What if I try to sign in without SSO?

If your organization enforces SSO:

You won’t be able to log in using a password
You must use Log in with SSO and your company email

If you’re unsure whether your organization uses SSO, contact your team admin.

Q: I didn’t receive a signup link.

Ask your team admin to resend the secure SSO signup link.

You can’t join the organization without it.

Q: I see an error message when signing in

This usually means there’s a configuration issue between Driversnote and your organization’s login system.

What to do:

Take note of the error message
Share it with your team admin so they can help resolve the issue

Q: I changed jobs or email addresses.

If your work email changes:

Contact your team admin
They may need to update your access or resend a new signup link

Need help?

If you’re stuck signing in:

Start by contacting your team admin
If the issue continues, Driversnote Support can help once your admin has reviewed the setup