How to check the battery in your iBeacon

Before troubleshooting, it’s essential to know which iBeacon you have. Unsure which iBeacon you have? Check the side for a code. 

If it’s 4 digits (example; ksOV, it’s an older iBeacon - first model) - if this is what you have

If it’s 8 digits (example; 11s203Ds, it’s a new iBeacon - second model) - if this is what you have

My iBeacon is from 2022 or newer (second model)

Your iBeacon has a battery that lasts at least 4 years. Please do not change the batteries. If you are having trouble with tracking or connection issues, please check out our general troubleshooting guide or contact us for support.

My iBeacon is from early 2022 or older (first model)

If your iBeacon is an older model from early 2022 or before then, your battery will be expired. Even if you received a replacement from us previously, that battery will be expired now also.


Send us an email letting us know. We will double-check from our side.

If you are still an active subscriber and your iBeacon battery is expired, we will send you a new iBeacon entirely at no extra cost! Contact us!

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