How to: accept an invite to your team
You’ll receive an invitation one of two ways:
- To your email to join your team on Driversnote - If you’re new to Driversnote, you’ll have to create an account from scratch or you can log in if you’ve already been using Driversnote beforehand
- Via direct link - with the same option to either create a new account or log in
Tip: If you already have a Driversnote account, make sure the team admin sends an invite to the email you’ve used to sign up for Driversnote. That way all your data will remain with you when joining the team.
Common questions:
I clicked on the invite but when I went to Log In, it said my email was invalid:
If you’ve never created a Driversnote account before, you’ll have to create one before you can click on ‘Log In’. Click on the invitation once again and instead, create a new account.
When I opened the invitation and went to 'Create a New Account, ' it said my email was already in use. If you’re clicking on Create New Account and getting an error, it is likely that you already have an account created with that email. Try logging in instead! If you forgot your password, it can always be reset so you can gain access to your account.
If you try logging in and see a notice to contact us, you likely have an account that was closed. Write to us at support@driversnote.com and we’ll help you out!
Any other questions? Just write to us or you can check out our help article here: link to Help! I can’t join the team.