Help! I logged trips under the wrong vehicle
If you discover you have recorded trips under the wrong vehicle, no need to worry! There are several ways you can fix this.
In the Inbox you can change the vehicle classification by tapping on the current vehicle, selecting a different vehicle from the list then tapping Mark as reviewed to move the trip to your All trips tab.
In the All trips tab you can tap on any trip to open it, tap the vehicle and select a new vehicle, then tap Done at the top to save the change.
Tip: if you have a lot of trips to move, head on over to the web version where you can bulk move trips - see instructions below:
If you log in on our website, you can access your account there and make even more changes to your trips. We have bulk options there that let you select and change vehicle allocation for up to an entire month of trips.
- Log in on the web
- Select all the trips you wish to move
- On the Bulk Actions Menu, click the vehicle symbol
- Click on the new vehicle
- All the selected trips have now been moved to the new vehicle
If you find you have even more trips with the wrong vehicle, you can contact us at firstname.lastname@example.org and we can help you sort things out.