How to contact us

Need help with the Driversnote app? We've created a whole universe of guides and videos that can help answer your questions. If you don't find the answer there, then let us know!

Want to contact our support team? Get in touch by sending us an email at support@driversnote.com.

Do you need help with a Driversnote Teams solution? Contact us at info@driversnote.com.

Reach out to us from the app

There are multiple ways you can contact us. One of the main ways you can contact us is directly through the app.

Open up the Driversnote app and then tap on "Settings"
Scroll all the way down until you see, under the Support heading “Get in Touch”

Reach out to us on the website

Navigate to Driversnote.com
From the home menu, click on the little green checkmark on the bottom left of your screen
Click on "Ask" and start typing your question for us!

Please note

Please note, to assist you faster we ask that your reach out to us with your Driversnote account

Phone Support

If you’d like to speak with us over the phone, please reach out to us at support@driversnote.com so that we can hear about your question first and then send you a link to book a call if needed.

In 95% of all cases, it can be solved quickly and effectively directly through email.

Help Center

How to find the Help Center on the app

Open the Driversnote app and tap on "Settings"
Scroll down until you see "Search Help Center"
Scroll through the listed "Instant Answers" or use the search bar to search by a keyword and find your answer there

How to find the Help Center on the website

There are 2 ways to search the Help Center on our website:

1. Scroll all the way down your screen and from the bottom white menu under Help and Resources - select "Help Center"

2. Click on the green question mark at the bottom of your screen to open up a quick-access help center

Please note

Please note, to assist you faster we ask that your reach out to us with your Driversnote account

Tax Information

If you have questions about the rules for mileage reimbursement or deductions, check the mileage guides we have prepared or seek local advice from an accountant or tax professional.

IRS mileage guide (US)

CRA mileage guide (Canada)

ATO mileage guide (Australia)

HMRC mileage guide (the UK)

SKAT mileage guide (Denmark)

Skatteverket mileage guide (Sweden)