Android Battery Saving Settings

Most Android devices have a built-in battery optimizer which manages the device’s apps to conserve battery. Unfortunately, these Battery Optimization settings terminate background apps including fitness apps and mileage tracking apps such as Driversnote. This results in coordinate gaps and even missed trips. While the settings differ for each device, you will usually find these settings under Battery Optimization, Doze, (Deep) Sleeping apps and Battery Saver. 

This article will help you find and correct any potential issues with your battery optimisation settings. 

The alert in the image below will always be there in your “Tracking configuration” page as a warning, but if you follow our guide you should be able to minimise or eliminate any issues.

Battery optimisation orange standard warning

If you have a specific issue with your battery optimisation settings, you may see this variation of the alert:

Battery optimisation red specific warning

The red notification indicates that a specific setting is off, such as the main battery optimisation setting in Settings -> Apps -> Driversnote -> Battery on your phone.


How do I find my device's operating system?

If you are not sure how to find your Android's operating system, follow these steps:

  • Go to phone settings
  • Find the magnifying glass search icon (it’s usually at the top of the screen):

    Android phone settings search bar

  • Search for “Android version” and you will be shown the page with your Android version number – tap on that! 
  • This will help you find your Android version page no matter what kind of phone you have.

Please note that we recommend running Android 11 and up on your device for optimal performance. On older phone models, we recommend running at least Android 10.


In this article

Jump to your phone brand:

  • Samsung
  • Huawei
  • Google Pixel
  • Oppo
  • Nokia
  • OnePlus
  • General Android Checklist – for any brand not listed above
  • Common Questions
  • Samsung 

    Android 12

    1. Go to your phone settings > Apps

    2. Make sure that Remove permissions if app is unused is disabled

    3. Find and select the Driversnote app

    4. Tap Battery

    5. Select Unrestricted

    Remove permissions if app is unused.

    Battery activity unrestricted



    Samsung - Android 11


    1. Go to your phone settings > Apps > Driversnote

    2. Make sure that Remove permissions if app is unused is disabled

    3. Open Recent apps.

    4. Find the Driversnote app

    5. Long-press the icon of the app.

    6. Go to your phone settings > Apps > (⁝) menu

    7. Select Special Access > Optimize battery usage

    8. Expand the list to All apps

    9. Make sure that the toggle is enabled for the Driversnote app

    10. Go to phone settings > Battery > More battery settings

    11. Disable Adaptive battery


    Samsung - Android 10

    Auto-disable unused apps

    1. Go to phone settings > Device care

    2. Tap on the Battery item > (⁝) menu > Settings

    3. Uncheck the Driversnote app from that list


    Background restrictions

    1. Go to phone settings > Apps > Sleep as Android > Battery

    2. Make sure that Background restriction for the Driversnote app states as App can use battery in background


    Samsung - Android 9:

    Sleeping & never sleeping apps

    1. Go to your phone settings

    2. Tap Device care, and then Battery

    3. Tap Battery usage

    4. In this battery usage list, find and tap on Driversnote

    5. Make sure that Put app to sleep is disabled


    Optimize battery usage setting

    1. Go to your phone settings

    2. Tap Apps, and then tap on Driversnote

    3. Tap Optimize battery usage

    4. Expand the list to All apps from the drop-down filter

    5. Make sure that the toggle for the Driversnote app is switched OFF


    Huawei

    Android 12

    1. Go to your phone settings > Apps

    2. Find and tap Driversnote

    3. Tap Battery

    4. Select Unrestricted


    Huawei - Android 10

    Battery Optimization settings

    1. Go to your phone settings

    2. Search for Battery Optimization

    3. Check that Driversnote is under Not allowed

    Huawei turn off battery optimisation


    Battery Saving Mode settings

    1. Go to your phone settings

    2. Tap Battery

    3. Make sure all three modes are toggled off: Performance mode, Power Saving mode and Ultra Power Saving mode


    Huawei battery settings

    Automatic App Launch settings

    1. Go to your phone settings > Battery

    2. Tap on App start/launch and select Driversnote

    3. Remove Driversnote from Manage automatically

    4. Tap Manage Manually and make sure all 3 features are turned on: Auto launch, Secondary launch and Run in background

    Google Pixel

    Android 12


    1. Go to your phone settings > Apps

    2. Find and tap Driversnote

    3. Tap Battery

    4. Select Unrestricted


    Pixel - Android 11

    There are 3 main settings to check:


    Battery Optimization settings

    1. Go to your phone settings > Battery
    2. Tap the three dots menu, then tap on Battery Optimization
    3. Select Driversnote and make sure it's set to Not optimized
    4. Go back to Settings, then tap on Apps & Notifications
    5. Tap Advanced, then Special app access
    6. Tap Battery Optimization and make sure Driversnote is on the Not optimized list

    Adaptive Battery settings

    1. Go to your phone settings
    2. Tap Battery
    3. Tap Adaptive Battery and disable

    Restricted App settings

    1. Go to your phone settings
    2. Tap Battery
    3. Tap the three dots menu, then Battery Usage
    4. Under Battery usage since full charge you will see a list of apps
    5. To see all of them, tap More (...)
    6. Select Show full device usage
    7. Tap the Driversnote app to see or change how it uses battery
    8. If the Background restriction is ON, then disable it

    Pixel - Android 10

    1. Go to your phone settings
    2. Tap Apps & notifications
    3. Select the Advanced section
    4. Go to Special app access
    5. Tap Battery optimization
    6. Expand the list to All apps from the drop-down filter
    7. Find and select the Driversnote app
    8. From the pop-up menu, select Don't optimize
    9. Tap Done

    Oppo

    Android 12

    1. Go to your phone settings > Apps
    2. Find and tap Driversnote
    3. Tap Battery
    4. Select Unrestricted

    Oppo - Android 11


    There are 3 main settings to check:

    Power saving mode

    1. Go to your phone settings
    2. Tap Battery
    3. Make sure that Power saving mode & Super power saving mode are disabled

    More battery settings

    1. Go to your phone settings
    2. Tap Battery, then More battery settings
    3. Tap Optimize battery usage
    4. Find and select Driversnote
    5. Select Don't optimize

    Auto-launch setting

    1. Go to your phone settings
    2. Tap App management
    3. Tap Auto-launch apps
    4. Find Drivesnote
    5. Enable to allow auto-launch in background

    Nokia


    Android 12

    There are 2 main settings to check:

    Manage battery usage


    1. Go to your phone settings > Apps

    2. Find and tap Driversnote

    3. Tap Battery

    4. Select Unrestricted


    Battery Saver settings

    1. Go to your phone settings

    2. Tap Battery

    3. Make sure that Battery Saver & Super Battery Saver are toggled OFF


    Nokia - Android 10

    1. Go to your phone settings

    2. Tap Apps & notifications

    3. Select the Driversnote app

    4. Tap Battery, then tap Battery optimization

    5. Expand the list to All apps from the drop-down filter

    6. Find and select the Driversnote app

    7. From the pop-up menu, select Don't optimize

    8. Tap Done


    OnePlus

    Android 12

    1. Go to your phone settings > Apps 

    2. Find and tap Driversnote 

    3. Tap Battery usage 

    4. Make sure that: Allow foreground activity is switched ON, Allow background activity is switched ON, Allow auto-launch is switched ON

    5. Restart your phone


    OnePlus - Android 11

    There are 4 main settings to check:


    Battery optimization settings

    1. Go to your phone settings
    2. Tap on Battery > Battery Optimization
    3. Expand the list to All apps from the drop-down filter
    4. Find and tap Driversnote
    5. Select Don't optimize

    Apps & Notification settings

    1. Go to your phone settings > Apps & notifications
    2. Tap Special app access, then select Driversnote
    3. Turn off Battery optimization

    Sleep settings

    1. Go to your phone settings
    2. Search for and tap on Battery
    3. Tap Battery Optimization, then tap the three dots menu
    4. Tap Advanced optimization
    5. Disable Deep optimization (or Adaptive Battery) and Sleep standby optimization

    App Locking

    Locking the Driversnote app in the Recent app might prevent the Android device from terminating Driversnote when in background. It may also avoid the Battery Optimization setting to be reverted. To do that:


    1. Open the Driversnote app
    2. Go to Recent apps on your phone device
    3. Swipe up and hold for opening recent apps (Apps switcher)
    4. Long press anywhere on the window and tap the Lock button on the upper right corner of the Driversnote app
    5. The Driversnote app will then have the closed paddle lock icon

    General Android Checklist

    We’ve created a check-list below to ensure that our app functions correctly on your device. Please note that the following steps are general. You can find specific troubleshooting for individual devices at the end of the article.

    • Make sure you have Driversnote's latest version - Search for Driversnote in the Google Play Store. If there is a new version you will see Update.
    • Ensure that your phone's Battery Saver is not enabled 
    • Make sure that your Location is set to "Always"

      Here's how to make sure your Location settings are correct


    General Battery Optimization:

    1. Go to Settings on your Android device
    2. Search for Device care or Battery
    3. Tap Battery Optimization
    4. From the list of apps, search for Driversnote
    5. Select Don't Optimize
    6. Tap Done

    Please note:

    Battery and App management settings will often reset when either the phone’s software is updated, an app is not used very often or an app is deleted and reinstalled. We encourage you to check all settings weekly. Open the Driversnote app daily to not only check that your trips were logged correctly but also to “remind” your phone not to kill it - this will prevent the app from being shut down by your phone.


    Common Questions


    Q: I have another Android device than is listed here. What do I do?

    If you have another Android device, we suggest you follow the general settings in the beginning of this article and check out the website Dontkillmyapp for more specific troubleshooting. 


    You should also take a look at the Google Pixel guide in this article as that will be close to most other phone brands not otherwise discussed here. You’re also very welcome to get in touch with us at support@driversnote.com.


    Q: How do I know if I have the latest app update?

    To check the currently installed version of Driversnote on your phone, open the app and go to Settings. Scroll to the bottom and you will see the app’s version (e.g. Driversnote v. 4.11.3). There you’ll also be able to see if there is a new app version available.


    Q: I have done everything in the above article. Why is my iBeacon still not tracking?

    You might be experiencing a different problem than Battery Optimization. Check out our general troubleshooting article for iBeacons for more tips to get tracking up and running again. Or get in touch with us at support@driversnote.com - we’re here to help!

    Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

    Still need help? Contact Us Contact Us